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Michele knows her stuff on custdev. She has a slightly different interview style from mine (a bit more structured), but it’s extremely effective.

Give her new book a look if you’re looking for additional advice on running your customer convos👀 https://t.co/4aI7UPK9Xb

— Rob Fitzpatrick 📚 (@robfitz) July 13, 2021
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Deploy Empathy - A practical guide to interviewing customers | Product Hunt

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