Find a Deploy Empathy-approved consultant to help your company level up your customer understanding.

I understand that a lot of companies would love to have someone come in and run research studies or teach their staff how to interview. That’s why I’m happy to recommend the following:

  • Scott Burleson, The AIM Institute. Services include training & coaching for customer interviewing and running research studies. (Scott is also the author of The Statue in the Stone on Jobs to be Done.)
  • Adrienne Barnes. Adrienne is a content marketing consultant who creates buyer personas and includes customer interviews as part of her research process for clients.
  • The Rewired Group. Founded by JTBD legend Bob Moesta, Rewired Group conducts studies and trainings.